Support Center


User Documentation
Our user documentation section provides users with an in depth look at the H-Sphere control panel and how it works.  Each section is designed to provide users with step by step instructions on how to perform tasks within the control panel interface.

End User Guide
The End User Guide is specifically setup for our non-reseller customers.  These are customers who have basic web hosting accounts on either the Linux or Windows platforms.

Reseller Guide
The reseller guide is designed to assist resellers in managing their hosting platforms.  This manual combined with the end user guide above will enable resellers to both setup their control panels and assist their users in managing day to day tasks.

Knowledge Base
The support knowledge base is available 24 hours a day, 7 days a week to provide you with answers to the most common questions and problems.  The knowledge base is setup in categories and has full search capabilities to help you locate the information you need right away.

Submit a Support Ticket
Submit a support ticket to our knowledgeable staff 24 hours a day, 7 days a week via our online help desk.

All support tickets submitted are available online via the H-Sphere control panel.  In H-Sphere you are able to obtain the current status, read our staffs replies, and submit responses of all of your open support requests.

Online User Community
Our online user community provides our users with a central location to share ideas and help one another with problems they may be experiencing.  No matter the issue you are facing, there is likely another user in our community that has dealt with it in the past.  Come join our user community and share your ideas with others.

Server Status Notifications
Think there might be a problem with a server on the Weberz network?  Want to see the status of an outage?  View our server outages and notifications section to find the latest news regarding the Weberz network.

Phone Support
Need Help? Call us today.
Hours: 8am - 5pm PST 1-877-588-5461
Join Our Community!
Discuss issues online with other web developers.
Visit Our Community!
24/7 Email Support
Contact our technical support team via email.
Submit Support Ticket
Server Status
Think there might be a server outage?
Server Notifications
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